With his vast knowledge of gaming and the casino business, Bill Zender is the industry’s go-to expert in casino gaming, mathematics and table game protection. He is a published author of seven gaming books including Card Counting for the Casino Manager and his Casino-ology Series. Bill’s 40+ years of diverse casino experience has included live games dealing, regulatory enforcement, senior executive management, casino operations/licensee and as a professional gambler. Bill has trained casino staff and consulted for organizations around the country and globally. He is often called upon for that “second look” to analyze table games play and has provided expert witness testimony for some of the industry’s highest profile court cases like the Phil Ivey vs Crockfords edge-sorting lawsuit in the United Kingdom. Bill is a recipient of the 2014 WGPC Lifetime Achievement Award and is the the only presenter who has spoken at each show since its inception in 2006.


CORE Training: Investigating Gaming Losses

In this class sought after gaming consultant Bill Zender, who has investigated table game losses in excess of $100M in his career, will reveal how he conducts a comprehensive review/evaluation in response to a large player win or a sustained game loss on blackjack, baccarat, craps and roulette. Topics covered include: taking a systematic approach to investigations, checklists, information required from table game management, indicators that something is not right, writing a professional report and how to explain (and convince) senior management that nothing untoward is going on.

Casino-ology articles
Bill’s books