Willy Allison is the Managing Director and Chief Education Officer (CEO) of World Game Protection. Willy is a trusted voice in the casino protection community who got his start in the industry 35 years ago as a surveillance operator in Australia. His operations career progressed into various surveillance management roles in Australia, Asia, South America and the US which allowed him the opportunity to gain valuable international and multijurisdictional experience. Willy has published online game protection newsletters since 2005 and has written numerous articles for the casino industry. In 2006 he created and launched the World Game Protection Conference (WGPC), the industry’s first conference and expo dedicated to casino surveillance and game protection professionals.  Willy is a researcher and information sharer with a strong commitment to lifelong learning. 

SESSION DESCRIPTION
CORE Training: Surveillance Management
In this 3-hour class Willy Allison explores the Four Pillars of Surveillance: people, operations, communication and information. Breaking each pillar down and detailing specific practices students will learn how to take a structured approach to organizing and maintaining an efficient high performance operation. Topics covered include: recruitment, training, performance management, leadership, surveillance equipment, information systems, monitor room procedures, new technologies, effective communication, customer service and global best practices.
SESSION DESCRIPTION
CORE Training: Table Game Protection
This class by Willy Allison is a 3-hour summary of the most common ways people have cheated, stolen and beaten casino table games over the last twenty years and what we have learned to better safeguard our games. Spoiler alert: he believes prevention is better than cure. Willy breaks it down to the brass tacks of protecting table games. You will learn the biggest threat to the game is your own staff. You’ll see videos of common cheating methods as well as multi-million dollar scams. Other topics covered include: collusion, employee theft, advantage play, counterfeit chips, faulty equipment, flawed math and the use of computers to cheat the game.
LINKS OF INTEREST:
Attacking a slot machine RNG video
Learning Lab Videos