Anthony Clark is the Surveillance Director for Soaring Eagle Casino Properties and Saginaw Chippewa Enterprises including their governmental, medical, educational properties and historical and retail properties. Tony got his start in the gaming industry over 25 years ago at Soaring Eagle as an emergency medical specialist. He then went to table games for two years before being hired as a surveillance operator moving up the ranks to his current position.
Tony is a leading surveillance director and puts emphasis on the key role that surveillance plays in his organization’s risk management program. He studied Criminal Justice and Corrections at Delta College and Criminal Justice and Safety Studies at Michigan State University. Tony is a frequent speaker at industry events and has been featured in a number of articles in casino and security industry magazines.
CORE TRAINING: Investigating Gaming Losses
Risk management and crisis mitigation from A-Z, from operator to CEO and what role each plays. A look at the impact and resolution of a catastrophic event from liability and litigation to general and overall preparedness.
In this training session Tony will explore risk management and crisis mitigation and the impact and resolution of a catastrophic event from liability and litigation to general and overall preparedness. Some of the topics covered will include: a) How to prepare for the inevitable and the plans you should have in place. b) Best practices for when an incident occurs and the preparation and evidence chain needed for a rock solid case. c) How to actively prepare for an incident as a team and the communication factors required before, during and after a crisis arises. d) How to protect your business from the public relations aftermath that will arise from a crisis event. As Tony reminds us, it’s not the factor of IF incidents will occur but WHEN.