Bill Zender is widely recognized as one of the industry’s leading authorities on casino management, gaming mathematics, and table game protection.With over 40 years of diverse experience in the casino industry, Bill has held roles spanning live games dealing, regulatory enforcement, licensee, owner, senior executive management, casino operations, and professional gambling.  He is the author of seven gaming books, including Card Counting for the Casino Executive and the Casino-ology series, and provides training and consulting services to casino organizations across the United States and around the world. Bill holds the distinction of being the only presenter to have spoken at every World Game Protection Conference since it began in 2006. In 2014, he was honored with the WGPC Lifetime Achievement Award for his contributions to the industry.

SESSION DESCRIPTION
CORE TRAINING: TABLE GAMES ADVANTAGE PLAY
This seminar has been revised and updated to focus specifically on identifying advantage play opportunities for players on table games. Advantage play refers to legal methods used to gain an advantage while gambling, in contrast to cheating.

Module 1: Predictive Analysis
A focus on card tracking techniques. What to look for and how to protect against card counting, side bet counting, shuffle tracking and beating shuffle machines.

Module 2: Card Knowledge
A focus on the advantage gained by identifying cards before they are revealed in the game. What to look for and how to protect against hole carding blackjack, hole carding other games, first card advantage, location plays and players sharing card information on the table during the game.

Module 3: Exploiting Equipment
A focus on techniques used by players to exploit gaming equipment. What to look for and how to protect against edge sorting, imperfect cards, flawed wheels and dice manipulation. At the end of this module Bill Zender will hold a 10 minute “ask me anything” Q & A session.

SESSION DESCRIPTION
BOLO26: Top Scams
In this interactive session Willy Allison and Bill Zender discuss the cheating busts that made the news around the world (they’ll also talk about some that didn’t make the news). They will break down and analyze how the scams work and with the help of the audience rank them in terms of impact and ingenuity. The hosts will also examine what types of scams are trending. What do the 2025 scams have in common? What should casinos do to sharpen their defenses against scammers in 2026?