Guiding casino professionals in a complex world

Buddy Frank

Retired VP of Slot Operations WGPC Emcee

Raised in Northern Nevada, Buddy Frank has been hooked on gaming since he used crayons to mark his mom’s Keno tickets while dining at local casinos. Buddy started covering the industry as a TV journalist after graduation from the University of Nevada, Reno.

After a decade of reporting, he made the transition first to Casino Marketing and eventually Slot Operations. After 30 years with various casinos in senior executive positions, Buddy retired from full-time work at Pechanga Resort & Casino in 2016. He now runs a consulting service, BF Slot Strategies, where his focus remains on slot performance, systems, analytics and team training.

Buddy edits the Frank Floor Talk column and contributes as a writer to CDC Gaming Reports, an industry E-newsletter. He also teaches classes on gaming/marketing at UNR.

Lessons Learned Since the Introduction of Electronic Table Games
In a survey at last years WGPC 86% of participants said they did not know enough about ETGs to protect them and 94% said they had not received good support and information from manufacturers. With little training or guidance on how best to protect these new games, the ETGs are falling victim to never-before-seen cheating scams. Casino operators – it’s time to take charge. What have we learned since these flashy alien ships from far far away started space invading our casinos?

In this discussion a panel of experts talk about the good, the bad and the ugly of electronic table games and analyze the reasons why they have become targets for cheats. Through a game protection lens panelists will share advice on how to best protect these mysterious and proprietary “games of the future.”

Retired VP of Slot Operations WGPC Emcee