David Norcutt has 31 years of experience in the casino industry, working in several jurisdictions. Prior to his casino career he was a Law Enforcement Flight Sergeant in the United States Air Force, serving in multiple locations. Dave got his start in the industry in 1992 as a security officer at the Tropicana Las Vegas before quickly entering the surveillance field. He was a part of the opening team at the Stratosphere where he rose through the ranks to become the Corporate Director of Surveillance Operations. Dave accepted a transfer to Atlantic City, becoming the Executive Director of Surveillance at the Sands.
In 2006 he joined a new casino adventure and helped open the temporary Philadelphia Park Casino before opening their permanent Parx Casino in Bensalem, Pennsylvania. In his current role Dave is responsible for two Parx Casino properties, a Racetrack, and five offsite Sportsbooks locations in multiple jurisdictions.
SESSION DESCRIPTION
Current Casino Threats Through the Lens of Surveillance
In the post-pandemic world gambling is booming. People have returned to casinos in record numbers but unfortunately, they’re not all players or customers. A growing number have bad intentions. In this power discussion surveillance executives lead a group discussion on the current threat landscape of casino operations. What are the challenges? What are the solutions?
Questions to be asked:
1. How has the casino threat landscape changed since COVID?
2. What is the biggest challenge in Surveillance at the moment?
3. What are the most critical changes Surveillance must make to face the future effectively?
4. What effect has computer vision technologies made to Surveillance and how would you like to see it developed to assist in game protection, loss prevention and compliance?
5. What is one way Surveillance can make a substantial difference to the organization?