Greg Schaaf serves as the Director of Surveillance at Ocean Casino Resort in Atlantic City, New Jersey, where he oversees the strategic development and daily operations of the property’s Surveillance Department. With 40 years of experience in the gaming industry, including more than 35 years in surveillance management, Greg brings extensive knowledge and leadership expertise to his role. Prior to joining Ocean, he served as a consultant and subsequently as Director of Surveillance at Borgata Hotel Casino & Spa for 22 years. His distinguished career also includes surveillance leadership positions at casino properties in Tunica, Mississippi, and New Orleans, Louisiana.

SESSION DESCRIPTION
Panel Discussion: What Will Game Protection Look Like in the AI Age?
A lot has changed in the last 20 years. The games are changing. Technology is changing. People’s mindsets are changing. From a game protection perspective “sleight of hand” has given way to “sleight of finger.” In this conversation game protection leaders talk about the biggest changes they have seen on the gaming floor in the last 20 years and discuss the current threat landscape, including the evolution of the advantage play team, electronic device threats and dealer-employee collusion trends. Are we prepared for the future? Are the biggest threats external or internal? What should we change, what should we keep the same? We ask the panel and audience two critical questions: What are the main threats to casino floor today and what do we need to do to modernize the game protection playbook to combat those threats?