World Game Protection CASINO SURVEILLANCE TRAINING

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Sunday February 21 iNITIATION DAY  
10:00am-1:00pm

Tour sponsored by:
Honeywell

Surveillance Room Tour
City Center – Aria Casino

Tours leave every 30 minutes. Attendees will be emailed details of location point one week before the start of the conference. 		Show Hall
2:00pm-5:00pm Game Protection Master Classes

  Sal Piacente
Sal Piacente 		Bill Zender
Bill Zender 		George Joseph
George Joseph 		Darrin Hoke
Darrin Hoke
  Table Game
Cheating

Meeting Rm 1 		Advantage
Play

Meeting Rm 2 		Poker
Cheating

Meeting Rm 3 		Electronic
Games

Meeting Rm 4
2:00-
2:50 		Computers,
Chip Thefts &
Locations 		Card Counting
Basics & Shuffle
Tracking 		Ace in the Hole
(Poker
Cheating) 		Top 10
Slot Scams
3:00-
3:50 		Shoe Moves,
Peeks, Deals &
Flashes 		Location Plays
in Blackjack &
Baccarat 		True or False
(False Shuffle
Scams) 		Top 10
Slot Vulnerabilities
4:00-
4:50 		False Shuffles,
Slugs &
Baccarat Scams 		Hole Card Game
Protection:
Hand Held &
Shoe Games 		Not So Square
Dice (Dice
Scams) 		Top 10 Slot
Protection Strategies
7:00pm-10:00pm

Reception sponsored by:
Pelco by Schneider Electric

Welcome Reception

A great opportunity to meet and catch up with game protection professionals from around the world. Open to all attendees & spouses, speakers, sponsors and exhibitors.

60 Minutes 7:15pm: Speed Networking New
Meet 20 people in 60 minutes.
Blackjack Challenge 8:30pm: WGPC BJ Challenge
Who will win the 5th annual BJ Challenge

 

Monday February 22 iNSIGHT DAY  
8:00am-9:00am Breakfast at the Expo    
9:00am-9:10am Welcome to the Conference     Willy Allison (Conference Host)
9:10am-10:10am Leadership: The Tao of Humor

Tim Gard spent the majority of his life in and around the government; He worked for 16 years in City and State government as a welfare fraud investigator, and then with USDA Food and Nutrition Service until 1994. Tim is someone who can find humor in almost everything — even in the casino business. Today we will explore and discover how humor can be your most useful tool as a leader dealing with the challenges of an ever changing workplace.
Tim Gard
10:30am-12:00pm The Art of Intrusion   (Keynote Presentation)

Kevin Mitnick, the world's most famous "former" hacker is a best selling author, IT security consultant and a legend among hackers. Considered an authority on preventing security breaches, Mr. Mitnick will share how hackers ply their trade and offer concrete and actionable guidance to help you strengthen your defenses. Through two casino-specific case studies, he'll reveal the hair-raising details of a real-life social engineering scam and computer break-ins, how the perpetrators hacked in and how they successfully covered their tracks. More importantly, Mr. Mitnick will share how you can prevent these same horror stories from being repeated in your organization. In addition, you will learn cost-effective counter measures and indispensable tips for bringing everyone in your organization on-board to offer maximum protection. In the interactive Q&A portion of this session, Kevin will also share his thoughts on some of the technology used in casinos today like slot networks & automatic shuffle machines.
Kevin Mitnick
12:00pm-2:00pm Lunch at the Expo  
2:00pm-3:00pm The Ultimate Card Shark

The casino cheating industry is growing as fast as the casino industry itself. Cheats are improving their methods every single day. Money saved through game protection shows up directly on your bottom line, and knowledge is your only true protection. Darwin Ortiz is one of the world's leading sleight-of-hand experts and today he will demonstrate some of the "magic" of crooked gamblers.
Darwin Ortiz
3:20pm-4:50pm How to Spot a Lie

Stan Walters ("The Lie Guy") is one of the country's foremost experts on lie detection. Lie detection is an important tool when interviewing & interrogating suspected thieves and criminals but it is also a skill that is very handy to know as a management tool in situations like recruiting, dealing with your staff, establishing the credibility of salespeople and reading your boss. In this session Stan will show you how to spot a liar and, more importantly, how to get to the truth.
Stan Walters
5:00pm-6:00pm Happy Hour at the Expo
  

 

Tuesday February 23 iNDUSTRY DAY Powered by TurningPoint audience response systems
8:00am-9:00am Breakfast at the Expo
  
9:00am-12:00pm Innovation Forum

The Innovation Forum is an interactive town hall style, open mic forum, open to all attendees and exhibitors. The focus is on finding solutions to issues of the times.

This year: Employee Theft
According to a recent survey by fraud prevention service CIFAS, the number of thefts and deceptions in the workplace increased by 69% in the first half of 2009 compared with the last half of 2008.

Employee Theft:

What we're doing to
stop the bleeding.
12:00pm-2:00pm Lunch at the Expo
  
2:00pm-5:00pm

Awards sponsored by:
Pelco by Schneider Electric

The Golden Dome Awards

The Golden Dome Awards is the casino surveillance worlds version of the Oscars. See the best casino scams caught on video. A very unique and interactive learning experience.

2:00—2:50 — Best Table Game Takedowns
3:00—3:50 — Best Slot Takedowns
4:00—4:50 — Best Theft Takedowns
 Nominate a video
5:00pm End of Conference
  

Quick Look printable version

Note: The program is subject to change. We suggest you check back on a regular basis.